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Privacy Policy

Last updated: September 25, 2026

This Privacy Policy explains how Netcelo Prime Digital Limited ("we," "us," or "our") collects, uses, and protects your information when you use GoCelo (the "Service").

1. Information We Collect

We collect information you provide directly, including your name, email address, and password when you register; bank account and payment details when you request a withdrawal or fund your wallet; content you upload such as gig listings, task submissions, and digital products; and communications you send to us.

We also collect information automatically, including your IP address, device and browser information, login activity, and usage data related to how you interact with the Service.

2. How We Use Your Information

We use the information we collect to: operate and maintain the Service; process transactions, payouts, and withdrawals; verify your identity and prevent fraud; communicate with you about your account, transactions, and platform updates; enforce our Terms of Service; and improve and secure the Service.

3. Payment Information

Wallet funding is processed through Paystack, a third-party payment processor. We do not store your full card details; these are handled directly by Paystack in accordance with their own privacy and security practices. Bank account details you provide for withdrawals are used solely to process your payout requests.

4. Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate the platform (such as payment processors and email delivery services), when required by law or legal process, or to protect the rights, property, or safety of GoCelo, our users, or the public.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You may access, update, or request correction of your account information at any time through your profile settings. You may also contact us to request deletion of your account, subject to any legal or financial record-keeping obligations we may have.

7. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the Service is used.

8. Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent revision at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: